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Policies

 
 

CHECK IN/OUT TIMES

Check in time is 3:00 pm. Early check-ins may granted upon availability. Check out time is 11:00am. Occasionally we are able to accommodate late check outs. Please contact Guest Services for more information.

Smoking

The Inn at Creek Street is 100% smoke-free. We charge a $200 fee for any evidence of smoking in the rooms. Please ask staff for designated smoking areas.

pets

Many people have pet allergies. To better provide for all our guests, we do not allow pets—including Daisy and Petey, our lobby dogs—in the hotel rooms. Any violations of this will result in a $200 cleaning fee. The exception to this rule, of course, is service animals.

Guests

Only registered guests are allowed in the guest rooms overnight. To respect all neighboring rooms and properties, excessive noise is not permitted.

lost items

The Inn at Creek Street is not responsible for the loss of money, jewelry or other valuables. To inquire about securing valuables during your stay, please contact Guest Services.

 
 

GETTING TO THE HOTEL

Shuttles to and from your arrival and departure points are available. Please call us to arrange transporation: (907) 225-0246. If you are arriving by car, you'll find us at 133 Stedman Street. All our properties are located around Creek Street in down town Ketchikan. Guest Services is located at the ground floor of the Bayside Hotel—a three-story pink building at the mouth of Ketchikan Creek.

Cancellations & Refunds

Cancellations must be made within 24 hours of check-in time. Reservations cancelled after this time frame will be charged the first night's stay.

Photography

Many of the photos on our website were taken by the wildly talented Zak Zeinert. Zak stayed at the Inn at Creek Street in 2016 when he traveled to Ketchikan as part of the Alaska Airlines Weekend Wanderer campaign.